Dear Customers,
This is to provide you with an important update regarding the recent increment in the costs of our services. We understand the impact this may have on you and want to explain the adjustments transparently.
Over the past months, our company has faced significant challenges due to the fluctuation in the foreign exchange rate, particularly the strengthening of the Dollar against the Naira. This unforeseen change has increased operational costs across various aspects of our business, including procurement, maintenance, and service renewals. As a result, we find ourselves in the position to adjust the pricing structures for our services, including the renewal costs that you, our valued customers, incur. Please rest assured that this decision has not been taken lightly, and we have explored various avenues to mitigate the impact on our customers.
The new prices depicted as follows will take effect from February 1, 2024. We advise that any pending invoices be paid latest January 31, 2024.
Domains (Registration and Renewal) Yearly.
.COM: N20,000.00
.ORG: N25,000.00
.NET: N25,000.00
.UK: N20,000.00
.CO.UK: N20,000.00
.BIZ: N35,000.00
.TV: N75,000.00
.INFO: N55,000.00
.CO: N65,000.00
.NG: N10,000.00
.EDU.NG: N10,000.00
.GOV.NG: N10,000.00
.COM.NG and other 3rd Levels: N2,500.00; They are no longer free.
Shared Hosting Linux (Registration and Renewal) Yearly.
Starter Package: N17,000.00
Standard Package: N20,000.00
Business Package: N30,000.00
Premium Package: N40,000.00
Corporate Package: N50,000.00
Reseller Hosting (Registration and Renewal) Yearly.
SM1: N80,000.00
SM2: N140,000.00
SM3: N220,000.00
SM4: N310,000.00
Shared Hosting Windows (Registration and Renewal) Yearly.
Windows1: N23,000.00
Windows2: N28,000.00
Windows3: N35,000.00
Windows4: N45,000.00
Windows5: N80,000.00
We have updated other services that are not mentioned here as well, and we will be updating you regularly.
We understand the importance of providing quality services while maintaining affordability, and we want to assure you that we are doing our utmost to strike a balance in these challenging economic conditions. Our commitment to delivering exceptional service remains unwavering, and we are actively seeking ways to optimize our processes and explore cost-saving measures where possible.
We sincerely appreciate your understanding and continued partnership during these challenging times. If you have any concerns or would like further clarification on the adjustments, please do not hesitate to seek to establish communication with our customer support team - ticket@smartweb.com.ng or 0700 9000 9000. You may engage us live via our chat platform at https://smartweb.com.ng
Your loyalty and trust mean the world to us, and we remain dedicated to providing you with the best possible service. Thank you for your continued support as we navigate these external challenges together.
Best regards,
Product and Pricing Department
Smart Web Nigeria Ltd.
Wednesday, January 31, 2024
