I cannot connect to my frontpage

When you are experiencing this issue, please make sure to check whether your DNS servers are properly set. There are lots of online tools, which you can use to make such a check, like:


If your DNS servers are not configured correctly, you can change them from:

Client Area -> Domain -> Domain Names -> View.

(this is in case that the domain is registered with us or transfered to us)

contact your registrar's support and ask them to change the DNS servers for you and point them to your Smartweb ones.

  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

What are Front Page Extensions?

Front Page extensions refer to the specific method that Microsoft Front Page uses to update...

Can I use Front Page forms with my account?

Yes you can. These should work the same as any other Front Page published part of your web site.

Which versions of Front Page do you support?

We support all Front Page versions from 2000 to the present.

Front Page Extensions are reporting as uninstalled. But they are, What's going on?

This error often crops up when extensions become corrupted. The usual solution is to uninstall...

How can I remove Front Page Extensions from my account?

This can be accomplished by clicking 'frontpage extensions' under the 'site management' header...