Webpay is a Payment Gateway. Payment Gateway is software and servers that transmit Transaction information to Acquiring Banks and responses from Issuing Banks. At the same time, Smartweb is involved and all transactions on our site using WebPay service reflect in our site records to update invoices for services to purchase, register, renew, and all dues.
We have certainty that the system is working correctly and we may have an error updating invoices on our site, due to network or any other technical issue. The transaction will be successful and the invoice remain pending or have not received an invoice payment alert.
For successful transactions that have no update on the invoice, or have received invoice payment alert and the order is still overdue. then you have to forward the transaction details, the transaction id, the amount paid, and the date of the transaction to our support team.
Note that only transaction details are stored not your card details as the transaction is moved to the Interswitch and redirected back to our site to continue the operation.
Now you can use Flutterwave and Paystack as additional payment options.
