How to Upgrade or Downgrade my account

It is easy to Upgrade to a higher package or Downgrade to a lower package, our system is flexible to suit your needs.

Login into your client area at https://smartweb.com.ng/web/clientarea.php  and click on the follow:

Services >> My Services >>> then Choose the account you want to upgrade by clicking on the Active Tap in green colour then go to Upgrade/Downgrade >>> Choose Product you want to upgrade or downgrade.
The system will automatically calculate the days you have used on the current package and give you the total amount to pay for the next package or fund the balance to your Ewallet or refund.

You can downgrade or upgrade an expired package, this is manually operation from here. You have to pay only the new package fee if the package has expired

After that proceed with selecting the Payment Gateway and click on continue which will generate an invoice for to pay. Or you select bank deposit to go to the bank or online transfer.

Note that the downgrade/upgrade key is located at the right side on the page under actions tap.


If you have issues with the upgrade/Downgrade, feel free to contact our support department at ticket@smartweb.com.ng  for further help or call our support lines for inquiry.

  • 125 Корисниците го најдоа ова како корисно
Дали Ви помогна овој одговор?

Понудени резултати

Interswitch one time Password (OTP)

How to Activate your One Time Password (OTP) or Safe Torken Go to the nearest ATM, and insert...

How to Add Fund to my Ewallet

Is easy to add funds to your Ewallet and here are the steps. Click here to login to your...

How can i check for my invoices?

Invoices are generated immediately after the creation of the order and overdue invoices are...

Overbilling and Underbilling!

If you have a high billing on a particular service(s) than the prices listed on our website, it...

Interswitch Webpay Payment Failed!

Webpay is a Payment Gateway. Payment Gateway is software and servers that transmit Transaction...